Our check in time is 3:00 pm
Check out time is 11:00 am
Please let us know your time of arrival in advance so we can make sure we are here to greet you.
Please call if you’re running late. Kim, would love to greet you at the door. Please feel free to ask about any special needs you may have and we will try our best to accommodate. The following are our basic policies:
All rates are double occupancy and do not include tax (14% plus $.50 per night). Additional guest is $50 per night plus tax.
A 2 night minimum stay during high season and weekends is required.
Mardi Gras, FQ Festival, Jazz Fest, Essence Festival, Voodoo Festival, Sugar Bowl, St. Patrick's Weekend are all special events and require a minimum stay. Your stay will be charged a deposit of 50% during these dates and the balance will be due 60 days prior to arrival. A 60 day notice of cancellation is required during these events.
Accepted payment methods: Cash, Traveler's Checks, Visa, MasterCard, American Express, Discover.
Rates are based on double occupancy and include extended continental breakfast, free use of St. Charles Athletic Club and wireless internet.
Reservations made online and through a staff member will be charged the first night rate as a deposit charged without guest being present, unless your reservation is within 45 days of your arrival date-at this point your reservation is fully payable and non refundable. There is a one night cancellation fee for reservations canceled 45 days or more prior to your arrival date. Reservations canceled within 45 days are fully payable and non refundable. We are willing to book another date at the same rate if we can accommodate. Charges may be made without guest being present and guest agrees to honor the payment at all times.
A $35 processing fee is applicable on all cancelled reservations.
All rooms are non-smoking spaces; however a designated outdoor smoking area is available.
Sorry, we do not accept pets.
We do accept well behaved children that are accompanied by adults at all times.
Feel free to call us if you have any questions (504) 581-4540, (504) 256-5854